#10618 FAS account credentials not working
Closed: Upstream 2 years ago by kevin. Opened 2 years ago by riecatnor.

Describe what you would like us to do:


I am working with @kristiprogri on a Mindshare related project and she is unable to sign in to with her FAS credentials. I had her try accounts.fpo & discussion.fpo as well to test and neither of those worked for her either.

The account is @kristiprogri and the email address associated is kristiprogri94@gmail.com

https://accounts.fedoraproject.org/user/kristiprogri/

Can you see what the issue is and hopefully resolve so she can keep the account? thank you!

When do you need this to be done by? (YYYY/MM/DD)


In the next week or so please :)


So, they cannot even login to https://accounts.fedoraproject.org ? ;(

Could we perhaps setup a time to debug interactively on matrix/irc?

Metadata Update from @kevin:
- Issue priority set to: Waiting on Assignee (was: Needs Review)
- Issue tagged with: medium-gain, medium-trouble, ops

2 years ago

We have been debugging this via email... @abompard hopefully will be able to talk to them more interactively and figure out whats going on here soon.

I'm not sure if this got solved. ;(

But we have been communicating via email, so I am not sure it makes sense to keep this ticket around.

Feel free to reopen if there's something we should track here. In the mean time, perhaps we should do another status ping?

Metadata Update from @kevin:
- Issue close_status updated to: Upstream
- Issue status updated to: Closed (was: Open)

2 years ago

Thanks for looking into this and following up- and agreed ok to close the ticket

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Metadata
Boards 1
ops Status: Backlog