#11519 Error 500 with Gitlab when trying to revert a commit
Closed: Will Not/Can Not fix a year ago by phsmoura. Opened a year ago by till.

Describe what you would like us to do:


I would like to revert the commit https://gitlab.com/fedora/legal/fedora-license-data/-/commit/d3da1c8e56e2c4be6b6ae52a377d2adb31e86bc9 in Gitlab using the Options/Revert feature in the web ui. When I use it, I get a 500 error:

https://gitlab.com/fedora/legal/fedora-license-data/-/commit/d3da1c8e56e2c4be6b6ae52a377d2adb31e86bc9/revert

500
We're sorry. Something went wrong on our end.
Request ID: 01HA7ZETXY8P5K0PZXXX3CA9W3

Try refreshing the page, or going back and attempting the action again.

Please contact your GitLab administrator if this problem persists.

I guess Fedora Infra is my GitLab administrator, therefore I opened this ticket. This error happened both recently and also several days ago.

When do you need this to be done by? (YYYY/MM/DD)


At your earliest convenience.


I think our "gitlab administrator" is the gitlab.com folks. I don't think we can do much here.

Can you refile this at https://support.gitlab.com/hc/en-us/requests/new (which I think? is the right place, but not 100% sure)

Metadata Update from @phsmoura:
- Issue close_status updated to: Will Not/Can Not fix
- Issue status updated to: Closed (was: Open)

a year ago

After filing the gitlab.com issue, it got closed "Your ticket has been automatically closed because your user record is not associated as a named contact with any organization".

They also link to https://about.gitlab.com/support/managing-support-contacts/

Well, thats not great. ;(

I assume the 500 is still happening?

@sgallagh do you have any idea who we might be able to ping at gitlab? (just a wild guess that you might know someone, if not sorry for the bother)

I've opened a support ticket with them (I'm on the list). We also determined that the 500 happens when trying to use the webui to revert a merge commit that isn't clean.

I think @till was able to do the revert manually from git.

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