#11781 The server at 'https://retrace.fedoraproject.org/faf' encountered an internal error (got error 500)
Closed: Upstream 3 months ago by kevin. Opened 3 months ago by brianjmurrell.

When trying to report a crash in pidgin with ABRT I get an error from report_uReport:

--- Running report_uReport ---
The server at 'https://retrace.fedoraproject.org/faf' encountered an internal error (got error 500)
('report_uReport' exited with 1)

We will try and figure out where to direct this.

Perhaps @msuchy could say?

Metadata Update from @kevin:
- Issue priority set to: Waiting on Assignee (was: Needs Review)
- Issue tagged with: low-gain, low-trouble, ops

3 months ago

@msrb is now responsible for ABRT. I can assist him with running the playbook though. But this is likely issues with the code. Michal can you check it?

Hmm, thanks for bringing this up to my attention. I reverted to the previous version, so everything should be good now :thumbsup:

Metadata Update from @zlopez:
- Issue priority set to: Waiting on Reporter (was: Waiting on Assignee)

3 months ago

Maybe this is what was hiding behind that 500 error but now I get:

--- Running report_uReport ---
Server responded with an error: 'Element 'stacktrace' is invalid: List element is invalid: Element 'frames' is invalid: List element is invalid: Element 'file_name' is missing'
('report_uReport' exited with 1)

The core_backtrace retrieved from coredumpctl likely has stack frames without filenames in it. Please open a bug for "abrt" component and, if possible, attach the core_backtrace file from the problem directory. Thanks ;)

Let us know if we can do anything more here... thanks @msrb!

Metadata Update from @kevin:
- Issue close_status updated to: Upstream
- Issue status updated to: Closed (was: Open)

3 months ago

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