Some people have issues logging in for the first time. I was contacted by @tosky who can't log in at all:
<tosky> hi! question about phab.qadevel.cloud.fedoraproject.org - I tried to login with my FAS account, but I when the Persona popup closes, I get an 'Unhandled Exception ("HTTPFutureHTTPResponseStatus")' <tosky> did you see something like this? <kparal> have you tried it just once or multiple times? <tosky> multiple times, and with two browsers (firefox and chromium, f23) <tosky> could it be something on my system? <kparal> what email do you use to log in? <tosky> tosky@fedoraproject.org (tosky is the FAS account) <kparal> I just received it as well. in 1 out of 3 attempts <kparal> it's a bug in Phabricator I believe <kparal> please try a few more times <kparal> I'll create a ticket about it <tosky> ok, let me retry after closing/reopening the browser <kparal> have you ever logged into Phab before, or this is your first login? <tosky> first login <kparal> please tell me when you tried again two or three times. also if you can post a screenshot, that would be great. <tosky> tried again with firefox, now with chromium <tosky> no luck with chromium either; screenshot here: http://file.brq.redhat.com/~ltoscano/misc/tosky_phabqadevel_error_20160401.png <kparal> thanks
This is how it looks like: {F47323}
I reproduced the issue once. But when I tried again many times, I could not reproduce it again. Probably happens more often to people with first login.
Can somebody please check server logs and see if we can figure out what's going on?
bah, i thought i fixed this
OK, this is a new issue with logins - not the thing that I fixed previously.
@puiterwijk looked into it and it sounds like the problem is not limited to new logins and is likely contained in phabricator itself - not ipsilon or mozilla.
Not exactly sure what we want to do about this - persona support is slated for removal from upstream phabricator so I'm not really keen on putting too much effort into fixing it but phabricator doesn't support anything else that FAS can handle
This is getting quite critical. Neither Ralph nor Dodji can log in any longer. It's likely that this will affect someone from our core development team in some time as well.
If Persona support is getting removed, it's broken even at the moment, and we have nothing to replace it with, I think we'll need to go back to local logins. @tflink, is it possible to convert all the accounts to local accounts? Do you have any better idea? We need to do something about it asap.
This should be fixed now that we're not using persona anymore. Please re-open or let me know if you see this issue again.
Metadata Update from @kparal: - Issue tagged with: infrastructure
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